How do I reset my password?

Login details under my account in the member portal lets you edit your email address used to login and also the password.

How do I sign up as a member if I am from an organisation with an existing corporate membership?

To join an exsisting corporate membership you will need to visit the membership page and click on Is your business already a member? If you already have a webfriend account you can join your business straight away if you do not you will need to sign up for an account before submitting your request. Once approved you willl have the membership benefits of the corporate membership.

How do I change my personal details?

 In the left menu of My Member Portal, choose Personal Details to update them, to update an address you need to click the address link on the left menu.

General Accreditation

What is ARMS Accreditation?

ARMS offers two accreditation programs. Our Foundation Level Accreditation program  provides a series of training modules that cover many of the basic areas of research administration and management to provide a foundation level of knowledge.

The Advanced Level Accreditation Program  (formerly the Professional Level Accreditation Program) is designed for mid to senior level research managers who wish to enhance their leadership, management and content skills to become more effective research leaders in the rapidly evolving research and innovation sector.

What is ARMS Foundation Level Accreditation?

ARMS developed this program to support and train people working in research administration and management. This program provides a series of training modules that cover many of the basic areas of research administration and management to provide a foundation level of knowledge.

The Foundation Level of Accreditation Program currently includes twenty modules with more under development. 

Is the Foundation Level Accreditation Program right for me?

The Foundation Level Accreditation Program is designed for people who are:

  • New to research management/administration (<5 years);
  • Not new to research management/administration but interested in updating their knowledge or learning about a specific element;
  • Interested in extending their knowledge beyond existing specialisations; or
  •  Coming back to the sector after an extended time outside of the research management profession.

I’ve been working in research administration for a while – what can Foundation Level Accreditation offer me?

The Foundation Level Accreditation Program gives you the opportunity to gain knowledge in new areas of research management outside of your previous experience, to network with your colleagues and to stay up to date on the rapidly changing field of research administration. It’s also a way to get formal recognition of the skills and experience you have cultivated throughout your career.

If you are a mid to senior level manager who has worked in the sector for 5 or more years or a senior academic/professional staff member entering a senior research management role you might be interested in the ARMS Advanced Level Accreditation.

Is the Foundation Level Accreditation Program compulsory? Does my employer require accreditation?

The Foundation Level Accreditation Program is voluntary.

Ask your employer whether it is a requirement of employment as each workplace is different.  If it is not compulsory, the program is designed to give you the competitive edge, i.e. to gain knowledge and experience about the profession and to network with other research management professionals.

What are the Foundation Level Accreditation requirements?

There are three key requirements in becoming accredited as an ARMS Accredited Research Manager (Foundation) - ARM(F):

  1. Attendance at five module workshops (three are compulsory and participants are required to select two electives – see “Modules” for more information) of their interest;
  2. Successful completion (minimum grade of 75%) of a multiple-choice assessment for each of the five modules within two weeks of attending a workshop; and
  3. Successful completion of a case study assessment (further details in “Assessments”)

To maintain accreditation, you must complete 60 hours of Continuing Professional Education (CPE) every three years following your accreditation.

How long does accreditation take?

Participants in Foundation Level Accreditation Program should complete their five modules within three years with an additional year to complete the case study assessment. This means that from the date of your first module you will have four years to complete all elements of the Foundation Level Accreditation Program.

I won’t be able to complete the Foundation Level Accreditation Program before my deadline. What happens now?

Please get in touch! If you are unable to complete all program elements before the deadline due to illness, parental leave, secondment, unemployment, etc, your individual circumstances will be considered. 

Every attempt is made to ensure participants are not disadvantaged.  For example, the three-year period for completing modules will be extended for people living in regions where modules are offered less frequently.

How much does the Foundation Level Accreditation Program cost?

The only cost associated with the Foundation Level Accreditation Program is the registration fee [link] for each module. There are no other program fees. When registering for a module, please observe Cancellation and Refund Policy.

Accreditation Modules

When are modules offered?

Modules are typically offered between May and November. The modules that are available for registration can be viewed on our website.

Do I need to do my modules all at once?

No. You have three years to complete all five modules.

How do I stay updated on which modules are available?

If you are an ARMS member you’ll receive emails about modules curently available for delivery. Updated details are also provided on our website. If you are not an ARMS member, please contact ARMS for information about upcoming modules in your region. Members receive discounted registration fees so it’s worth considering becoming a member!

A list of all upcoming modules can be viewed on our Events page (when available for registration).


How are modules delivered? Can I study online?

At the moment, all modules are delivered through face-to-face workshops. However, ARMS is currently developing some modules for online delivery. Keep up to date with the availability of online delivery by checking our website and joining our mailing list.

If you are pursuing accreditation, then at least four of your modules must consist of face-to-face workshops. A fifth module can be completed online when the option becomes later in 2019.

Who presents the modules?

Modules are presented by ARMS Training Fellows. Training Fellows have been endorsed by the ARMS Accreditation Council to deliver material and train others in specific areas of research management.

I’m not sure if I’m going to do the Foundation Level Accreditation Program. Can I register for a module just for general interest?

Absolutely! You don’t need to be pursuing accreditation to attend an ARMS module. Modules are a great opportunity to increase your knowledge in one specific are of research management and are perfect for professional development.

If you successfully complete one or more modules and then decide to pursue Foundation Level Accreditation later, those modules can contribute towards completing the accreditation program (conditions apply, contact us for more information).

How do I register for a module?

ARMS members can register for modules online. You can see a list of all available modules here. Log-in to the ARMS portal and navigate to the “Events”. You can choose to pay via credit card or be sent an invoice.

If you are not an ARMS member you will need to contact the ARMS Accreditation Program Administrator to register for the module. We strongly encourage you to consider becoming a member – not only do you save money on module registration fees, but you have access to the full range of ARMS member benefits

What are the module prices?

The 2019 module prices are:

            Members: $375 AUD (incl GST)

            Non-Members: $475 AUD (incl GST)

Modules that are delivered alongside the annual conference or other major ARMS events may be priced differently.

Do I need to do any preparation before attending a module?

Yes. When you register for a face to face module (delivered either in person by a facilitator or virtually via zoom) you will be sent a confirmation email which contains a link to the module pre-reading material (the Body of Knowledge).  However, for all online modules (i.e. modules that are completed online via moodle) there are no pre-reading requirements. 

What do I need to bring along to a module?

If you are attending a face to face module or one delivered via zoom, You should bring:

  • A digital or hard copy of the Body of Knowledge;
  • A laptop or notebook; and
  • Any other module-specific requirements listed in your module confirmation email.

However, there are no specific requirements for modules delivered online (via moodle). 

People working in the research management profession operate in a variety of roles and specialisations – does everyone need to do the same modules?

Yes and no!

Yes - Everyone undertaking the Foundation Level Accreditation Program must complete three compulsory modules –The National Research and Innovation System (specific to your country), Understanding Legislation as it Applies to Research (specific to your country) and Understanding Research and Researchers.

No - Then you can choose your own two remaining modules from a range of options that apply to your specialisation in grants, ethics, data, HDR, etc.

There aren’t any modules that are relevant to my role – does this mean I can’t be accredited?

ARMS is continually working to develop and deliver new modules. At the commencement of the Foundation Accreditation program in 2012 there were 12 modules on offer, and today we have 19 modules available, with more under development.

If you are not interested in any of the elective modules, start by attending the three compulsory modules. Over the course of your accreditation we may introduce new modules that are more relevant to you.

Can I cancel a module registration?

If your circumstances change and you can’t attend a module workshop, you must contact us [email link] no later than 10 working days before the event. ARMS will refund the full registration fee minus any administrative fees.

If you cancel with less than 10 days’ notice you will not receive a refund, but you might like to nominate a proxy to attend the module workshop on your behalf. Contact us [email link] to let us know you won’t be able to attend.

ARMS reserve the right to cancel, postpone or re-schedule courses and events if minimum numbers are not reached or for other unforeseen circumstances.

Please see the full Cancellation and Refund Policy for more information.

Accreditation assessments

What assessments do I need to complete?

You must successfully complete five module multiple choice assessments and one case study assessment to become accredited.

Multiple choice assessment

After attending a module workshop, you need to complete a multiple-choice assessment consisting of 20 randomly selected questions. We’ll email you a link to the assessment after your attendance at the workshop has been confirmed.

To pass the multiple-choice assessment you must achieve a minimum grade of 75%. If you don’t pass the first time you will be given a second opportunity to complete the assessment.

Case study assessment

You will be invited to complete a case study assessment after successfully completing the assessment requirements of 3 compulsory and 2 elective modules. The case study assessment consists of reading a fictional scenario designed to simulate issues in research management then answering approximately 6 questions about the scenario. Case study participants are awarded a grade of Merit Pass, Pass or Re-sit (see “What happens if I fail the case study?” for further information).

The case study assessment is offered to eligible candidates in rounds, typically held in May and October. When you become eligible, we’ll be in touch with an invitation to participate in the next round closer to the date.

When do I need to do the assessments?

Multiple choice assessment

You must complete the multiple-choice assessment within two weeks of being sent the assessment link.

Case study assessment

If eligible, you’ll be sent an invitation to join the upcoming assessment round with relevant dates and timeframes. Candidates are typically given 3 weeks to complete the assessment (max 1500 words).

Who reviews my assessments?

Multiple choice assessment

The multiple-choice questions have been created by the developers of each module. The module developers are experts in their field. Multiple choice questions are reviewed annually or biennially by the Accreditation Council as part of the module review cycle.

Case study assessment

Your case study assessment will be reviewed by at least two senior research management professionals. These reviewers typically occupy director-level roles in research offices and similar units. Final case study results are endorsed by the Accreditation Council.

Can I defer my assessments?

Multiple choice assessment

You must notify the ARMS Accreditation Program Administrator if you won’t be able to complete the multiple-choice assessment within 2 weeks.

Case study assessment

You may have one deferral of your case study assessment. When you are invited to participate in the assessment you should let us know whether you will be participating or deferring.

What happens if I fail a multiple-choice assessment?

If you get less than 15/20 or 75% on your first attempt, you can take the multiple-choice assessment again with a new set of randomly selected questions. If you fail the second attempt your module presenter will contact you and provide some mentoring on the module material. You’ll then be offered a third attempt at the multiple-choice assessment. If you fail the third attempt, you will be invited to re-attend the module workshop at no additional cost.

What happens if I fail the case study?

If you fail the case study assessment you will be offered a chance to re-sit the assessment in the next round. You’ll be sent constructive comments from your reviewers and will also receive mentoring from the ARMS Accreditation Program Manager or delegate.

Can I appeal any decisions relating to my assessments?

Yes, participants have the right to appeal the decision of the Accreditation Council, but only against administrative process issues.

Continuing Professional Education (CPE)

What is Continuing Professional Education?

Continuing Professional Education (CPE) is the way people maintain their Foundation or Advanced Level Accreditation after completing the accreditation program. CPE ensures people:

  • Maintain their knowledge;
  • Develop and implement research management practices in their workplace;
  • Develop their career; and
  • Be an example or mentor to other research management professionals in their workplace.


What are the CPE requirements?

Advanced Level and Foundation Level Accredited members must complete 60 hours of CPE over a three-year period to maintain their accreditation. At the end of each three-year period, your CPE balance returns to 0 hours and you must accrue another 60 hours. CPE activities should adhere to the guidelines below (see “What activities can I submit for CPE?”).

If you’re unable to complete 60 hours of CPE over a 3-year period due to a career break, you may be eligible for special dispensation (see “I’ve had a break in my career. What happens now?” ). Please contact us for further advice on your individual case.

What activities can I submit for CPE?

The following Guidelines determine which types of activities are eligible for CPE:

  • Formal postgraduate study and other tertiary courses relevant to research administration and/or management and not undertaken as part of a degree course;
  • Conference attendance, workshops, seminars and other similar activities delivered or facilitated by recognised practitioners in the field of research management, including ARMS events*;
  • Learning activities in the workplace which enhance research management knowledge or skills;
  • Service to ARMS, sister societies or other similar bodies up to a maximum of 30 hours over a three-year period;
  • Preparation and/or presentation of courses, talks and other material at research management workshops and conferences;
  • Secondment appointments up to a maximum of 30 hours over a three-year period; and
  • Any other structured activities not covered by the above, but which satisfy the objectives of these Guidelines.

*The maximum claim for any conference relevant to the profession will be 8 hours and any other event relevant to the profession will be 7 hours per day.

I’ve had a break in my career. What happens now?

If you’ve taken time out of your career due to illness, transfer, parental leave, etc please contact us. It’s likely that you’ll be able to deduct the period of interruption from your CPE requirement.

How do I record my CPE hours?

You need to log-in to the ARMS portal, click “Accreditation” on the left-hand side of the screen and then select the “Create Diary Entry” button at the top of the page. You should record your entry title, date, hours and a brief description of the activity (this will be used to evaluate your claim). Your line manager needs to countersign your claim online, so make sure you include their name and email address, so they can be sent a link to approve the entry.

I’ve made a mistake! How do I edit or delete my claim?

You can’t change a claim once it’s been submitted. Get in touch with us and we’ll help you take care of it.

Who approves my CPE?

Your CPE claims are reviewed by the CPE Working Party. The CPE Working Party meets quarterly to evaluate each claim and decide whether to approve or reject the claim in accordance with the CPE Guidelines.

Why was my claim rejected?

You can see the reason your claim was rejected by logging into [log-in link] the portal and checking the “My Hours” tab. Hover your mouse over the date the claim was denied to see why it wasn’t approved.

Claims may be denied for a range of reasons:

•           Not relevant to the research administration and management profession;

•           Over the number of acceptable hours for the type of activity; or

•           A duplicate for another entry (including ARMS modules, which are automatically logged in your profile).

If you have any questions over your claim, please contact us.

Member Portal

How do I log into the ARMS member portal?

On the home page go to the member login in the top right corner and enter your username and password.