(excluding the ARMS annual conference and the ARMS Advanced Level Accreditation Program)
Should your circumstances change and you are unable to attend an ARMS event, you must contact email@example.com by no later than 10 working days prior to the commencement of the scheduled event. ARMS will refund the full registration fee minus any administrative fees.
Should you cancel less than 10 working days prior to the commencement of the ARMS event, no refund will be payable but instead you may wish to send a proxy.
ARMS reserve the right to cancel, postpone or re-schedule courses and events due to minimum numbers not being reached or for other unforeseen circumstances. In the event of a cancellation, ARMS will generally aim to advise all participants in writing five (5) days prior to the scheduled event and will refund the full registration fee including administrative charges within 30 days after notification.
Please note however, individuals needing to arrange flights and accommodation for attendance to an ARMS event do so at your own risk and cost. It is highly recommended that travel insurance be taken out by the individual. We also strongly advise that you contact our office if you are needing to arrange flights and accommodation to obtain an update on numbers prior to making your booking.
ARMS CANCELLATION POLICY - Specific to Online Modules
ARMS complies with Australian Consumer Law in regard to refunds. We ask that you carefully select the online FLAP Module before submitting a Registration as the Registration is non-cancellable and the Registration Fee is non-refundable.
We understand that under extenuating circumstances, there may be reasons why the Registrant is unable to complete the registered FLAP Module. Where evidence can be successfully provided to support the Registrant’s circumstances, consideration may be given to transfer the Registration to another eligible ARMS member. Such requests must be made in writing to the ARMS Executive Office, email firstname.lastname@example.org
If you are experiencing difficulty completing the FLAP module by the enrolment expiry date, a free course extension may be available. Such requests for further extension must be made in writing to the ARMS Executive Office, email@example.com
For further details please contact firstname.lastname@example.org or call 08 8201 5592.